“Hospitality is not something you can learn, it is something you are born with. That’s why at Oakhill, we don’t hire our staff we select them. Warm hearted, kind, helpful and generous are not words we associate with business or professions these days, but those are core values which lie at the heart of all we do and everything we provide for our guests. From the comfort and luxury of our 5 star apartments to courteous and caring service, our aim is to give you the very best that serviced apartments can provide.”
Oakhill Apartments are a national 5 star accredited hospitality company who specialise in premium luxury serviced accommodation at highly competitive rates. Oakhill offer all the comforts of a five-star hotel, combined with the luxury of a beautifully furnished living space, including sumptuous bedrooms with en-suite bathrooms, state of the art kitchens and dining amenities, stylish living rooms with the latest business and entertainment, with absolutely no hidden charges. For the price of a four-star hotel room you can enjoy all the additional space, luxury, privacy and service that our 5 star apartments have to offer. Choose from our stunning 1, 2, 3, 4 and 5 bedroom apartments, penthouses and townhouses, ideally located for all lengths of stay, for both business and leisure guests alike. Each Oakhill apartment is equipped to the same high and exacting standard, furnished with a unique blend of contemporary and classic styling to create the perfect living space. We provide every amenity you would expect to find in a luxury home including allocated free parking, free wireless broadband and Freeview TV. Our service is second to none and our large team of customer relationship advisors, housekeepers and facilities coordinators are on hand to assist you in every way we can.
WORLD CLASS CUSTOMER SERVICE
Customer satisfaction is our main priority and we are internationally known for our customer service. To ensure our outstanding customer experience we provide both an in-house facilities and housekeeping team that can be contacted at any time via our exclusive 24 hour customer telephone service. Each apartment benefits from a weekly housekeeping service and regular maintenance checks. We not only use the same quality of linen used by her Royal Highness but also receive laundry services by the same professional dry cleaners that cater for her home at Balmoral Castle. Additionally we provide exclusive and unique services to cater for any request made such as last minute professional housekeeping, dry cleaning, pay per view channels provided directly to their apartment and even a chauffeur service.
WHAT MAKES OAKHILL APARTMENTS UNIQUE
Hospitality is not so much our business as our passion and people, not profit, is our primary concern. With a global community being welcomed annually we know through extensive experience the necessity to adapt and be flexible in order to provide a consistent high level of service and customer satisfaction. Oakhill's unique ability to provide a personalised and exclusive service for all our guests ensures that no matter what the request is we will always be prepared to help. The quality of our product, is more than just the exceptional living space and state of the art facilities we offer, but also our 5 star, 24/7 service and positive guest experience, which always comes first. Our star rating is accredited to us by an independent evaluator (Visit Scotland), but also by our guests who consistently give us a 5 star rating. You may expect all this to come at a great cost, but affordable luxury is what we sell and with extra discounts for extended stays, you will be surprised how competitive our prices are. Our care for people over profit extends beyond our guests to those who have very little. Oakhill currently contribute 20% of our profit towards building homes for orphans and widows in Burundi, in Central East Africa, where we are hands on in the work we do there (see our Oakhill Trust
section for more information). When you stay with us, you can be assured that every penny spent is well worth it in value to yourself and helping others.
"We recognise that each and every one of our guests are unique and come from different backgrounds which is why we go the extra mile to understand their needs. We at Oakhill Apartments genuinely listen to our guests and by doing so we can promise a memorable experience and look forward to seeing them come again."